Europe Hotel & Spa | City stay in Zermatt | Book Now

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Key details

About the Hotel

Riedstrasse 18, Zermatt, Switzerland, 3920

Rooms with Matterhorn Views

Europe Hotel & Spa offers 38 rooms, including Design Matterhorn rooms with south-facing balconies and views of the Matterhorn. Rooms feature minibars, flat-screen TVs, and bathrooms with walk-in showers or bathtubs. Some units have open bathrooms, separate toilets, and towel heaters. The Panorama Suite includes a rain shower, free-standing bathtub, and a separate dressing room. Free Wi-Fi is available throughout the property.

Dining & Wine Selection

The hotel serves a daily dinner menu with fine wines from an extensive wine list. Guests can start their day with a continental breakfast buffet. The Schwarznasenbar offers cocktails and local beers, including Blacknose Beer. Dinner includes regional specialties and international dishes.

Spa & Wellness Facilities

Guests have access to 2 saunas, a steam bath, a hot tub, and a massage room. Treatments include hot stone massages, facials, and sports massages. Free access is provided to the wellness area and swimming pool at Hotel Julen. A relaxation room is available for post-treatment downtime.

Location & Transportation

The hotel is a 10-minute walk from Zermatt Train Station and the Matterhorn Glacier Paradise cable car. The Matterhorn Museum is 500 meters away. Zermatt is car-free; guests park in Täsch and take a 20-minute shuttle. Trains from Zurich take 3 hours, and Geneva is 4 hours away.

Services & Activities

The hotel provides a free pick-up service from the train station (8:00 AM-8:00 PM). Activities include skiing, mountain biking, and golfing. Family rooms have sofa beds for children. Packages include ski passes, e-bike rentals, and massage vouchers. The concierge can arrange guided hikes and cultural tours.

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Double Room Classic Design

Max:

2 persons

30 m²

Bed options:

1 King-size bed

Heating

Bathtub

room details

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Design Family Room

Max:

2 persons

38 m²

Bed options:

2 Single beds

Heating

Bathtub

room details

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Design Double Room Matterhorn View

Max:

2 persons

33 m²

Bed options:

1 King-size bed

Heating

Bathtub

room details

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Check Dates & Room Rates

See what's available for your travel dates

Getting around

All Transportation Options at a Glance

City Centre

Zermatt400 m

Airports

Sion (SIR) 76.9 km

Agno (LUG) 161.7 km

Train

Zermatt railway station800 m

Train100 m

Bus

Bus stop 12.1 km

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Free Wi-Fi

Parking

Luggage storage

Locker room

24-hour services

General

No smoking on site
Free Wi-Fi
Safe deposit box
VIP check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Ski school
Hiking
Cycling
Golf course

Services

Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Game room

Spa & Leisure

Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Massage

Room features

Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Riedstrasse 18, Zermatt, Switzerland, 3920

Map view

Riedstrasse 18, Zermatt, Switzerland, 3920

City landmarks

Landmark

The Matterhorn

1.6 km

Church

St Peter's English Church

1.1 km

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

620 m

Landmark

Gorner Gorge

1.7 km

Landmark

Hohbalmen

880 m

Landmark

Castor Mountain

880 m

Landmark

Sunnegga

2.3 km

Landmark

Murmeli Brunnen

700 m

Landmark

Denner Partner

860 m

Beach

Leisee

2.6 km

Theme Park

Forest Fun-Park Zermatt

1.5 km

Ski Area

Wolli park for beginners Sunnegga

2.5 km

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.5 km

Garden

Ricola Herb Garden

1.5 km

Garden

Dossen Glacier Garden

2.9 km

Church

Kapelle Riffelberg "Bruder Klaus"

2.9 km

Ski Area

Gornergrat

4.7 km

Bridge

Hangebrucke

2.9 km

Beach

Grunsee

3.1 km

Landmark

Zmutt Glacier

2.8 km

Landmark

Zmutt

2.8 km

Nearby

Museum

Matterhorn Museum

330 m

Cemetery

Mountaineer's Cemetery

290 m

Bridge

Photopoint Kirchbrucke bridge

360 m

Church

Parish Church of St. Mauritius

360 m

Bahnhofstrasse

Walk of Climb

360 m

Hinterdorfstrasse 25

Hinterdorfstrasse

500 m

Stellisee 3920 Zermatt

Stellisee

590 m

Seilerwiesenstrasse 9

Obere Matten playground no. 1

360 m

Triftbachstrasse 7

Bergfuhrerdenkmal

360 m

Restaurants

Restaurant Schaferstube

120 m

Riedstrasse 2 Daniela & Paul Julen

Restaurant Julen

130 m

Riedstrasse 2 3920

Stockhorn Grill

50 m

Riedstrasse 11

Pizzeria Roma

40 m

Riedstrasse 20

Avena

140 m

Steinmattstrasse 53

Old Zermatt

160 m

Kirchstrasse 17 3920 Zermatt

Chez Max Julen

200 m

44 Kirchstrasse

Jagerhof Restaurant

360 m

Steinmattstrasse 85 Jagerhof Hotel

Rua Thai

260 m

Schluhmattstrasse 19 3920 Zermatt

Guild Restaurant Creativ Zermatt

210 m

Riedstrasse 98

Chez Gaby

290 m

Kirchstrasse 12 Just below the church

Du Pont

400 m

Oberdorfstrasse 7

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Doug

United States, March 2024

9.2/10

This hotel was amazing! The rooms are new and clean, and I would definitely visit again. The service was outstanding, with friendly and helpful staff guiding us through our adventures. The location is in a beautiful, quiet area with stunning views of the mountains and easy access to the station. The dining experience was far more luxurious than expected, with delicious and diverse options. The facilities were top-notch, making our stay truly enjoyable.

Rooms

10.0

The room was fantastic - spacious, modern, and with a view. It was extremely spacious with 2 balconies, modern furnishings, yet still had that 'wooden chalet' feel and quality amenities in the toilet.

Service

9.0

The hotel staff were friendly and very helpful in everything we asked of them.

Location

9.0

The hotel is in a quiet area with a beautiful Matterhorn view and easy access to the station.

Dining

9.0

The dining experience was fantastic with lots of fresh food options, more luxurious than expected.

Facilities

9.0

The facilities were top-notch with a pool, sauna, steam room, and relaxation lounge area.

Lou

United States, March 2024

9.0/10

I absolutely loved my stay at this hotel! The rooms were modern, clean, and spacious, although the construction work outside was a bit of a nuisance. The staff went above and beyond to make my experience special. The location was fantastic, close to ski lifts and public transportation, making it super convenient for exploring. The dining options exceeded my expectations, offering a hearty breakfast to start off the day.

Rooms

9.0

The rooms were very nice with big windows and spacious balconies. They were tidied up in the afternoon, adding a nice touch.

Service

9.0

The service was amazing, even better than in some 5-star hotels. The staff was incredibly helpful and kind, making my stay memorable.

Location

9.0

The location was awesome, just a short walk to the ski lifts and train station, with easy access to ski buses. Being surrounded by snow in August was a unique and wonderful experience.

Dining

9.0

The dining experience was excellent, with a variety of delicious options for breakfast. The atmosphere added to the enjoyment of my trip.

Facilities

9.0

The hotel's facilities were top-notch, providing everything I needed for a comfortable and enjoyable stay.

modern rooms

construction noise

William

United Kingdom, August 2023

9.0/10

The hotel offers fantastic spacious modern rooms with nice Matterhorn views and comfortable beds. The outdoor balcony adds to the comfortable experience. The service is very helpful, especially in assisting with local activities. The location is well situated in the small town of Zermatt. The dining experience is outstanding with a variety of hot and cold food. The facilities are top-notch with saunas, pool, and relaxation lounge.

Rooms

9.5

The rooms were fantastic, spacious, modern, with a nice view of the Matterhorn. The beds were very comfortable, and the bathroom was good. The outdoor balcony was a nice touch.

Service

9.0

The staff was very friendly and always wearing a smile. They were kind and incredibly helpful, making our stay even more special.

Location

9.5

The hotel is very well situated in the small town of Zermatt, offering easy access to explore the mountains around Matterhorn and enjoy the amenities like saunas and pools.

Dining

9.5

The dining experience was outstanding with a wide variety of hot and cold food options in the restaurant. The quality of the food was exceptional.

Facilities

9.5

The facilities were excellent, featuring saunas, bubbling pools, and a 'cooling off' room, providing a perfect way to relax and unwind during the stay.